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Frequently Asked Questions

What are clothes bouquets and cakes?

They make a unique baby gift made with real baby clothes wrapped into shapes to make them look like flower bouquets and cakes.

What size clothing do the bouquets contain?

Our bouquets contain clothing sized 3–6 months.

What care do the bouquets require?

Our bouquets arrive like a bouquet of fresh flowers would, but they require no arranging, no watering and no care. Just enjoy!!

Are they real flowers?

This is our most frequently asked question and you should see the look of delight when they realise they are baby clothes and how useful they are. The bouquets and cakes contain baby clothes and silk flowers.

Can the clothing in the bouquets and cakes be used afterwards?

All of the clothing in the bouquets and cakes can be used when you are finished admiring them. Due to the way it is presented, garments may be mis-shapen when first unwrapped. Please machine wash at 40 degrees to regain their shape.

How do I remove the clothing from the bouquets?

The clothing is easily removed by holding each rosebud and giving it a small firm tug to release the clothing.

Can I take the bouquet to the hospital to present to the parents?

The babywear bouquets are perfect for taking to the hospital as a welcome gift as many hospitals no longer allow fresh flowers for hygiene reasons.

How much will delivery cost?

Free delivery on orders over $250 in Hong Kong. Shipment to other countries or lower than $250HKD the cost is calculated by weight and country when you go to checkout. 

Can I include a message with my gift?

All our baby gifts can be sent with a personal gift tag message containing your own message free of charge. Please place you message in the gift tag message box provided when placing the product into your cart.

Can I pay by credit card?

Yes, all payments go through a secure Paypal checkout. Paypal accepts most credit and debit cards. If you do not have a Paypal account don't worry, there is an option to pay by debit or credit card when you come to checkout just click on the link stating that you do not have a Paypal account.

How do the bouquets arrive?

All bouquets are sent in a cardboard outer box and are secured down in an inner gift box, wrapped in tissue paper and tied with a ribbon to ensure your bouquet arrives in perfect condition.

What if I do not know if mum is expecting a boy or a girl?

All of our baby gifts are available in yellow/white which is just perfect if you aren't sure and they make fabulous baby shower centre pieces so are the perfect gift for before baby arrives too.

Do you deliver worldwide?

Yes we can ship to any country, the shipment cost will be calculated at checkout depending on the weight of the product and country you wish to send it too. Please be aware that delivery outside of Hong Kong may take up to 10 working days. We do have offices in Singapore and Spain so delivery can be fast within these countries too!

This is a gift going straight to the recipient, do you have any receipts or invoices stating the value that is sent with the gift?

Most of the orders we receive go straight to the recipient so nothing stating the product value is included when the gift is sent. If you would like a receipt please log into your account where you can print this off or request one when you make an order. 

Are you open 24hrs and 7 days a week?

We are open between Monday-Friday 9am-6pm.  Most orders are shipped on the same day depending on when they are received and our goal is to ship all orders within 24 hours. Please note that we do not ship orders on Sunday or National Holidays. Any order placed on a Sunday or a National Holiday will be shipped on the next business day.

How can I contact Dotty Bee to ask another question?

Simply Email Us or call us on +852 6410 2225 or fill in the form on the Contact Us page.

To receive up to date news on Dotty Bee please visit our News page and our Blog page . You can also follow us on Twitter , Facebook , Google+.


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